Last updated: September 11, 2026.
This Privacy Policy explains how Hpbio Próteses Ltda. (“Hpbio”) handles the personal data of people who visit hpbio.com.br and get in touch through the contact form, in accordance with the Brazilian General Data Protection Law (Law No. 13,709/2018 – LGPD) and, where applicable, the EU General Data Protection Regulation (GDPR).
1. What data we collect
We only collect the data you provide in the contact form:
- name;
- email;
- phone number (optional);
- the message you write.
We also record the language in which the form was submitted.
2. How we use it
We use this data solely to reply to your message and follow up on your request, such as product questions, sales inquiries and support. The legal basis is your consent, given when you tick the acceptance box on the form, and our legitimate interest in responding to the requests we receive.
3. Who we share it with
We do not sell or transfer your data to third parties. Messages are stored in the website’s admin panel and forwarded by email to the Hpbio team. The hosting and email providers we use process this data only to provide their services to Hpbio.
4. How long we keep it
We keep the data for as long as needed to handle your request and keep a record of our correspondence. You can ask us to delete it at any time.
5. Cookies
The website only uses one functional cookie (pll_language), which stores your chosen language so pages are displayed correctly. We do not use advertising cookies.
6. Security
We take technical and organizational measures to protect data against unauthorized access, loss or alteration, including encrypted connections (HTTPS) and restricted access to the website’s admin panel.
7. Your rights
You may, at any time, ask us to confirm whether we process your data, give you access to it, correct incomplete or outdated data, delete it, or withdraw your consent. To do so, write to info@hpbio.com.br.
8. Contact
Hpbio Próteses Ltda.
Rua Maria José Rangel, 83 – Vila São Paulo
São Paulo – SP – CEP 04650-180 – Brazil
Phone: +55 11 3853-7625
Email: info@hpbio.com.br
9. Changes
This policy may be updated. The version in force is always the one published on this page, with the date of the last update at the top.